FAQs

What forms of payment do you accept?
We accept Visa, Mastercard, AMEX, Discover, or regular account payments through PayPal.

Do I need a PayPal account to purchase from this store?
Yes. Currently, we only accept payments through PayPal.

What is your return policy?
If, for any reason, you are not satisfied with your purchase, you may return the item within 30 days of purchase for a full refund. Please be nice enough to add a note with your return stating the reason for the return.

What are your shipping rates?
Rates will vary by type & weight of item. Rate(s) will be listed on the details page at checkout. Any additional purchased items that will be shipping together will be at a discounted rate.

How do I contact you?
For inquiries about your order, please e-mail orders@elleandthesea.com.
For general questions and comments, please e-mail elleandsea@elleandthesea.com.

Disclaimer on vintage items:
Due to the nature and age of some of the items, imperfections are inevitable. We will make an effort to note all the flaws of a particular item. However, we feel these flaws only add to the character of the item.